CEO/Founder
A fifth-generation Colorado native, Shannon Miller has built a diverse career in human resources, business management, office management, bookkeeping, and accounting. She began her career at just 14 years old, gaining hands-on experience across multiple industries before earning her BBA from Colorado Mesa University. She also holds a PHR certification and has over 10 years of HR experience. In addition, Shannon has 15+ years of business management, bookkeeping, and accounting experience, making her a well-rounded resource for businesses seeking expert support.
In 2018, an unexpected opportunity took Shannon to Costa Rica, where she embraced remote work and founded Riptide Resources—a fully virtual consulting firm. After three years abroad, she returned to Colorado, committed to helping small and mid-sized businesses thrive with cost-effective HR and accounting solutions.
Office Manager/Bookkeeper
Dannyelle Kain comes to Riptide Resources with a diverse history in Office Management across industries such as healthcare, construction, and property management. She has a strong background in payroll, bookkeeping and general business administration allowing her to access a variety of skills to improve both your business and peace of mind. Her gregarious nature, and years in customer service allow her to relate and empathize with people from any background. When she is not working, she finds pleasure in little things like close friends, her family, and their big dog.
Billing Clerk Supervisor
Shiela Saindon has had been fortunate enough to experience a global upbringing, thanks to her father's military achievements. Over the course of her 18-year career as a CNA and Medical Administrative Assistant, she has developed a strong work ethic and a deep commitment to serving others. With a blend of compassion and technical proficiency, Shiela adeptly tends to the needs of clients across diverse healthcare settings. Additionally, she possesses excellent skills in administrative billing, ensuring smooth operations in the healthcare administrative realm. Outside of her professional life, Shiela is a loving mother to three beautiful children and shares her home with a dog and two guinea pigs. She cherishes the precious moments spent with her family and finds solace in immersing herself in captivating books or TV series that offer unexpected twists.
Billing Clerk
Bronwyn Davis joined the Riptide Resources team in October 2023. She graduated from Florida State University with a bachelor’s degree in administration services. She has worked in multiple roles varying from accounts receivables coordinator to executive assistant. She has personnel management skills, and is proficient in record keeping, document management, accounts receivables, and personnel support. Bronwyn has had the opportunity to live all over the world, but has always claimed Colorado Springs, Colorado as home. Bronwyn has three kids, which keep life full and busy. She enjoys spending time with her husband and kids, traveling, snow skiing, hiking, and running.
Billing Clerk
Tiffany has finely tuned her abilities in driving productivity, efficiency, and exceptional service delivery across various domains. With a background spanning customer service, construction, accounting, and healthcare, she boasts a solid history of optimizing processes, leading teams, and nurturing client connections. Her passion lies in collaborative problem-solving, ensuring operational excellence in all endeavors. Tiffany stands poised as a versatile contributor, primed to make a significant impact in any professional landscape. Being a committed mother to three wonderful children, she enjoys spending time with her husband and three boys, cherishing those precious family moments.