RIPTIDE RESOURCES TEAM

CEO/Founder

A fifth-generation Colorado native, Shannon Miller has built a diverse career in human resources, business management, office management, bookkeeping, and accounting. She began her career at just 14 years old, gaining hands-on experience across multiple industries before earning her BBA from Colorado Mesa University. She also holds a PHR certification and has over 10 years of HR experience. In addition, Shannon has 15+ years of business management, and accounting experience, and continues to build on that expertise through ongoing coursework toward a Bachelor's degree in Accounting, making her a well-rounded resource for businesses seeking expert support.

In 2018, an unexpected opportunity took Shannon to Costa Rica, where she embraced remote work and founded Riptide Resources, a fully virtual consulting firm. After three years abroad, she returned to Colorado, committed to helping small and mid-sized businesses thrive with cost-effective HR and accounting solutions.

Director of Operations

Selena Fernandez is originally from New York, where she built a strong administrative background in residential construction. After moving to Sugar Land in 2012, she worked in accounting and payroll administration in the sports and entertainment industry, before taking a two-year break to homeschool during the pandemic. Since returning to the workforce, Selena has served as an office manager and bookkeeper in property management, self-storage, and co-working, along with serving as Treasurer for the PTO at her daughter's school.

At Riptide Resources, Selena oversees day-to-day operations and works closely with the bookkeeping team to keep client accounts running smoothly. She is currently pursuing her Bachelor's degree in Accounting and brings a steady, detail-oriented approach to everything she manages. Selena is a mom of two kids, two dogs, two cats, and a turtle. When she's not juggling all of that, she loves to travel and spend time with her family.

Bookkeeper

Alicia Purcell brings several years of accounting experience to Riptide Resources, with a background spanning nonprofit and government grant bookkeeping, multi-state construction, and mental health services. She has worked closely with CFOs and Controllers on journal entries, reconciliations, A/R and A/P, and payroll, and has built formulized Excel systems to streamline collections and reporting. She holds an Associate in Applied Science in Accounting, earned with honors, and is QuickBooks Online Level 2 Certified.

In 2021, Alicia traded city life in Minnesota for a farm in rural Arkansas, where she lives with her husband and five children. Outside of work, she runs a small hobby chicken farm and has even rescued and rehabilitated infant raccoons along the way. She believes in building a life you don't need a vacation from, and brings that same steady, resourceful energy to her work every day.

Lead Billing Associate

Bronwyn Davis joined the Riptide Resources team in October 2023. She graduated from Florida State University with a bachelor’s degree in administration services. She has worked in multiple roles varying from accounts receivables coordinator to executive assistant. She has personnel management skills, and is proficient in record keeping, document management, accounts receivables, and personnel support. Bronwyn has had the opportunity to live all over the world, but has always claimed Colorado Springs, Colorado as home. Bronwyn has three kids, which keep life full and busy. She enjoys spending time with her husband and kids, traveling, snow skiing, hiking, and running. 

Billing Associate

Tiffany has finely tuned her abilities in driving productivity, efficiency, and exceptional service delivery across various domains. With a background spanning customer service, construction, accounting, and healthcare, she boasts a solid history of optimizing processes, leading teams, and nurturing client connections. Her passion lies in collaborative problem-solving, ensuring operational excellence in all endeavors. Tiffany stands poised as a versatile contributor, primed to make a significant impact in any professional landscape. Being a committed mother to three wonderful children, she enjoys spending time with her husband and three boys, cherishing those precious family moments.